Privacy Policy
Last updated: 1 June 2025
1. Who we are
Monospace Apparel, Inc. ("Monospace", "we", "us") operates monospaceapparel.com. We are the data controller for personal information collected through the Site. Contact us at privacy@monospaceapparel.com with any privacy-related queries.
2. Information we collect
We collect information you provide directly — such as your name, email address, shipping address, and payment details when you place an order or create an account. We also collect usage data automatically (browser type, pages visited, referring URLs) via cookies and similar technologies.
3. How we use your information
We use your information to process and fulfil orders, send transactional emails (order confirmations, shipping updates), provide customer support, send marketing communications where you have opted in, improve the Site and our products, and comply with legal obligations.
4. Sharing your information
We do not sell your personal data. We share it only with service providers who act on our behalf (payment processors, shipping carriers, email platforms) under data-processing agreements, or where required by law. All third-party providers are contractually required to protect your data.
5. Cookies
We use strictly necessary cookies to operate the Site and, with your consent, analytics and marketing cookies. You can manage cookie preferences at any time via the cookie banner or your browser settings. Refusing optional cookies will not affect your ability to place orders.
6. Data retention
We retain your personal data for as long as necessary to fulfil the purposes described in this policy, typically for the duration of your account plus seven years thereafter for tax and accounting records. You may request deletion of your account at any time (see Section 7).
7. Your rights
Depending on your location you may have the right to access, correct, delete, or port your personal data, restrict or object to certain processing, and withdraw consent at any time. To exercise these rights, email privacy@monospaceapparel.com. We will respond within 30 days.
8. Security
We implement industry-standard measures including TLS encryption in transit and encrypted storage at rest. No method of transmission is 100% secure; we cannot guarantee absolute security but we take reasonable precautions to protect your data.
9. Children
Our Site is not directed to children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with information, please contact us and we will delete it.
10. Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on the Site. Continued use of the Site after changes constitutes acceptance.